Join Amber Road

United States

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How to Apply

We value knowledge, motivation and integrity. If you thrive on a challenge, and are looking for an environment with scope for personal as well as professional development and advancement, send your resume and cover letter as an attachment, referencing the specific vacancy you are interested in to: careersUSA@amberroad.com

Current Opportunities

Application Administrator
Location: Raleigh, NC, United States

The Application Administrator will join the applications management team in implementing and supporting production and non-production applications in the areas of environment creation, updates, performance tuning, recovery, migration and maintenance of existing implementation and security standards.

Job Description/Responsibilities

  • Responsible for application administration activities in support of development, user acceptance test and production systems supporting web-deployed applications within remote Data Centers
  • Work closely with both functional and technical team members to build, configure, and maintain systems to meet project and customer requirements and infrastructure planning
  • Develop code for automating environment management functions including new deployments, releases, patches, and migration to and from new and existing infrastructure
  • Design and implement data archival and removal functions for maintaining application performance and efficiency
  • Establish standards and thresholds for monitoring and auditing to ensure stable and supportable operating infrastructures
  • Create and maintain disaster recovery plan procedures and mechanisms
  • Develop documentation for process and procedures related to the management and recovery of deployed applications
  • Identify and assist in the resolution of application infrastructure performance and capacity issues
  • Provide root cause analysis of operational issues that occur within the infrastructure and recommend solutions to avoid future occurrence
  • Stay informed of the processes and procedures the company uses within its systems, networks, and applications and make modifications as necessary
  • Monitor and enforce defined change management processes for both SDLC and production systems
  • Support 365x24x7 operations for remotely deployed systems and applications within *nix environment.  Participate in On-call rotation related to supporting production systems infrastructure and end-users

Qualifications

Required

  • A BS in Computer Science or equivalent industry work experience.
  • 3-6 years of recent java-based application management and troubleshooting experience
  • Good oral and written communication skills across disciplines (client, peers, management)
  • Strong Attention to detail
  • Working knowledge of Weblogic 11 and 12 application server management
  • Demonstrated ability to analyze and research performance and connectivity related items
  • Comfortable working in a *nix (RHEL, AIX centric) environment
  • Experience with basic database SQL usage

Preferred Skills

  • Demonstrated experience in how systems and applications interface and operate in order to identify and implement processes to improve efficiencies in the support of Production applications and Managed Services operations
  • Experience with Global Trade Management (GTM) application functions and technologies (import, export, restricted party screening, etc.)
  • Ability to interpret, write, monitor, and update shell scripts and crontabs in a *nix (RHEL, AIX centric) environment (k-shell, perl, sql, etc.)
  • Exposure to application server and database clustering concepts and management
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Associate Product Manager
Location: McLean, VA, United States

Join Amber Road, the Global Trade Management SaaS leader, as we expand our comprehensive supply chain and global trade compliance platform.  As an Associate Product Manager, you will support the Product Team in researching, design, developing, testing and documenting modules within our export and import compliance product lines.  This position requires collaboration within Product Management as well as internal and external stakeholders to aggregate and translate user feedback and export and import compliance rules and regulations into product requirements.  The Associate Product Manager is expected to manage the product throughout the product life-cycle and serves as the subject matter expert when working with Sales, Services, and Engineering.

Job Description/Responsibilities

Gather, qualify and provide requirements input and direction for product and services enhancements:

  • Define and maintain the business cases and product requirements definition for assigned products and feature sets
  • Provide input on strategic initiatives that define the product roadmap
  • Engage in new product development projects to write requirements, preview designs, review test cases, and serve as the product owner to ensure agile deliverables satisfy product requirements
  • Maintain a backlog of prioritized product enhancements
  • Work with Marketing to help develop marketing collateral, sales tools and demonstration scripts
  • Author release notes and on-line help

Responsible for customer product and services needs over short, medium and long term timeframes:

  • Maintain close relationships with solutions consulting, account management, and key customers to build awareness of customer needs and competitive alternatives
  • Work with Services to provide assistance to early adopter customers and collect requirements to continually improve our configuration and deployment tools
  • Maintain a database of competitive threats and related industry news
  • Monitor analyst coverage and industry direction

In addition the Associate Product Manager is expected to participate in customer advisory boards and other internal meetings to discuss new product deliveries, future product plans, and the impact of industry directions on our roadmap.

Qualifications

Required Experience

  • BA / BS in a related area or equivalent work experience
  • 3 to 5 years of experience in the export and/or import compliance domain or other equivalent/similar background. This includes understanding of one or more of these areas:  Export Administration Regulations, International Traffic in Arms Regulations, HS classification, license management, admissibility, import valuation, duty/taxes/fees determination and/or FTZ.
  • Familiarity with end-to-end software development and Agile methodologies
  • Experience with technical integration including data exchange standards (EDI, CSV, Excel and/or XML) and application configuration.
  • Strong written, oral communications and analytical skills
  • Excellent time management, decision-making, human relations and organization skills
  • Ability to work in a collaborative team environment
  • Experience working in a software company in product management, solutions consulting or implementation services is a plus.

International Support

  • Ability to work with offshore team members (Engineering, QA, Documentation and Product Management)
  • Availability for early morning calls with global counterparts.

Travel

  • Both domestic and international travel required.
  • Domestic (Customer sites, other Amber Road offices, etc.); approximately 6 trips a year
  • International (Bangalore office); approximately 1-2 trips a year
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Database Administrator
Location: Raleigh, NC, United States

The Database Administrator will join the database team in implementing and supporting production and non-production databases in the areas of backup and restoration, performance tuning, database creation, replication, migration and maintenance of existing security standards.

Job Description/Responsibilities

  • Responsible for Oracle database administration activities in support of development and production systems supporting web-deployed applications
  • Identify data sources, construct data decomposition diagrams, provide data flow diagrams and document the process
  • Write code for database access, modifications, and constructions including stored procedures
  • Create and maintain global and end-user accounts and access
  • Design and implement data archival and removal functions for maintaining database performance and efficiency
  • Maintain data files and monitor systems configuration to ensure data integrity
  • Perform database system backup and recovery functions
  • Create and maintain disaster recovery plan procedures and mechanisms
  • Implement data models and database designs
  • Resolve database performance issues, database capacity issues, replication and other distributed data issues
  • Coordinate and communicate solutions with remote data center operations as required
  • Stay informed on the way the company uses its data and make modifications as necessary
  • Support 365x24x7 operations for remotely deployed systems and applications within Unix/Windows environment. On-call availability related to supporting production systems infrastructure and end-users.

Qualifications

Required

  • A BS in Computer Science or equivalent industry work experience
  • 4-6 years of recent Oracle Database hands-on experience
  • Demonstrated experience in a technology enabled services environment including the areas of data architect, data modeling, and data warehousing
  • Good communication skills (both oral and written)
  • Strong Attention to detail
  • Working knowledge of Orace 12c DB, Oracle 12c Grid
  • Experience with Expdp/impdp, better known as datapump
  • Basic DBA skills, adjusting tablespace sizes, creating indexes, creating users, adding/maintain roles
  • Familiarity with OEM utility
  • Demonstrated ability to analyze and research performance related items
  • Comfortable working in a *nix (RHEL, AIX centric) environment
  • SQL Developer use experience

Preferred Skills

  • Rman experience including performing a recovery and setting up nocatalog and catalog rman
  • Statistics experience
  • Using SQLExplain utility
  • Ability to write , monitor, keep updated in a *nix (RHEL, AIX centric) environment (specifically k-shell) crontabs/shell scripts
  • Exposure to Goldengate, RAC, Data guard, Clobs/securefiles, Oracle scheduler and Resource manager
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