Join Amber Road

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How to Apply

We value knowledge, motivation and integrity. If you thrive on a challenge, and are looking for an environment with scope for personal as well as professional development and advancement, send your resume and cover letter as an attachment, referencing the specific vacancy you are interested in to: careersUSA@amberroad.com

Current Opportunities

Associate Product Manager
Location: McLean, VA, United States

Join Amber Road, the Global Trade Management SaaS leader, as we expand our comprehensive supply chain and global trade compliance platform.  As an Associate Product Manager, you will support the Product Team in researching, design, developing, testing and documenting modules within our export and import compliance product lines.  This position requires collaboration within Product Management as well as internal and external stakeholders to aggregate and translate user feedback and export and import compliance rules and regulations into product requirements.  The Associate Product Manager is expected to manage the product throughout the product life-cycle and serves as the subject matter expert when working with Sales, Services, and Engineering.

Job Description/Responsibilities

Gather, qualify and provide requirements input and direction for product and services enhancements:

  • Define and maintain the business cases and product requirements definition for assigned products and feature sets
  • Provide input on strategic initiatives that define the product roadmap
  • Engage in new product development projects to write requirements, preview designs, review test cases, and serve as the product owner to ensure agile deliverables satisfy product requirements
  • Maintain a backlog of prioritized product enhancements
  • Work with Marketing to help develop marketing collateral, sales tools and demonstration scripts
  • Author release notes and on-line help

Responsible for customer product and services needs over short, medium and long term timeframes:

  • Maintain close relationships with solutions consulting, account management, and key customers to build awareness of customer needs and competitive alternatives
  • Work with Services to provide assistance to early adopter customers and collect requirements to continually improve our configuration and deployment tools
  • Maintain a database of competitive threats and related industry news
  • Monitor analyst coverage and industry direction

In addition the Associate Product Manager is expected to participate in customer advisory boards and other internal meetings to discuss new product deliveries, future product plans, and the impact of industry directions on our roadmap.

Qualifications

Required Experience

  • BA / BS in a related area or equivalent work experience
  • 3 to 5 years of experience in the export and/or import compliance domain or other equivalent/similar background. This includes understanding of one or more of these areas:  Export Administration Regulations, International Traffic in Arms Regulations, HS classification, license management, admissibility, import valuation, duty/taxes/fees determination and/or FTZ.
  • Familiarity with end-to-end software development and Agile methodologies
  • Experience with technical integration including data exchange standards (EDI, CSV, Excel and/or XML) and application configuration.
  • Strong written, oral communications and analytical skills
  • Excellent time management, decision-making, human relations and organization skills
  • Ability to work in a collaborative team environment
  • Experience working in a software company in product management, solutions consulting or implementation services is a plus.

International Support

  • Ability to work with offshore team members (Engineering, QA, Documentation and Product Management)
  • Availability for early morning calls with global counterparts.

Travel

  • Both domestic and international travel required.
  • Domestic (Customer sites, other Amber Road offices, etc.); approximately 6 trips a year
  • International (Bangalore office); approximately 1-2 trips a year
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Sales Representative
Location: Raleigh, NC, United States

Key responsibility of this position is to sell Amber Road products and solutions to business clients and reach monthly and annual quota objectives. Determine market strategies, cultivate and maintain a pipeline of sales opportunities in the designated territory.

Job Description/Responsibilities

  •  Develop pipeline of sales opportunities. Make sales contacts, research customer needs and develop application of products and services in an effective manner:
    • Develop a territory plan designed to meet established quota objectives
    • Maintain up-to-date understanding of industry trends and technical developments that effect target markets
    • Determine market strategies and goals for each product and service
  •  Make sales contacts, research customer needs and deliver the company message in several contexts including prospecting calls, prospect meetings, demonstrations, and trade show events:
    • Manage the discovery process with the prospect to fully understand the pains and benefits that our solutions can fulfill for the prospect
    • Manage prospect expectations through the sales process
    • Lead and/or assist with defining customer solutions
  •  Maintain in-depth understanding of company's solutions and services and prepare meaningful and relevant value propositions to support the sale of our solutions:
    • Prepare proposals that meet both prospect and company expectations
    • Prepare and finalize RFI/RFP and manage resources necessary to complete the RFI/RFP from prospects
  •  Maintain accurate information in company reporting and information tools such as CRM, pipelines, and forecasts and communicate with management with weekly reports on a timely basis. Work with sales team and management to effectively communicate and demonstrate the value and benefit of our solutions.

Qualifications

  • Bachelor degree in a related field
  • Minimum of 3 years professional experience selling enterprise software solutions
  • Experience with solutions in the supply chain or global transportation industries a plus
  • Demonstrable and consistent track record of achieving sales quota. Experience with consultative solution sales methods and processes
  • Ability to communicate effectively and tactfully with all levels of client personnel and Amber Road team members
  • Demonstrated skill in relationship building
  • Ability to present Amber Road's brand effectively
  • Ability to develop strong rapport with potential clients over the phone
  • Organized, independent, resourceful and diligent in maintaining CRM data (Salesforce CRM experience preferred)
  • Ability to work in a collaborative team environment
  • Competitive and driven with a strong work ethic and goal oriented
  • Extensive problem solving and decision-making skills
  • Proficient with the Microsoft Office Suite
  • Ability to travel up to 15%
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