Join Amber Road

India

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How to Apply

We value knowledge, motivation and integrity. If you thrive on a challenge, and are looking for an environment with scope for personal as well as professional development and advancement, send your resume and cover letter as an attachment, referencing the specific vacancy you are interested in to: careersIND@amberroad.com

Current Opportunities

Associate Software Engineer
Experience: 3 to 4 years
Location: Bangalore, India

Position Responsibilities

  • Code new features and bug fixes for software development projects
  • Produce high quality code, with adequate documentation, within given deadlines
  • Assist in the design of new features and creation of technical specification documents
  • Build expertise in one or few modules of the project codebase, to be able to work on any feature or bug in those areas
  • Build familiarity with all the modules/areas of the project codebase, so you can work on it, if needed or asked to, with the assistance of others
  • Create unit test cases, per team/project requirements and Quality Process standards
  • Perform thorough unit testing, per project/team requirements
  • Conduct code reviews, for your code, with peers on the team
  • Review code written by others as part of peer review process
  • Actively support QA organization in their day-to-day work
  • Work on any customer support or production issues as required
  • Follow all process and quality standards in the areas of:
    • Bug management
    • Version control/source control
    • Unit test case and unit testing
    • Development and test environments
    • Documentation
    • Customer support and issue resolution

Qualifications

  • BE / B.Tech / BCA / MCA or equivalent in Computer Science or Information Technology
  • Required skill set: Java / J2EE, JSP, servlets, Javascript, Ajax, Weblogic, WebSpshere, XML, Oracle, SQL
  • Desired skill set: Create automated unit test cases for all code changes which run as a part of continuous Integration

 

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Senior Software Engineer
Experience: 6 - 7 Years
Location: Bangalore, India

Education 
BE / B.Tech / BCA / MCA or equivalent in Computer Science or Information Technology

Required Skill set 
Java / J2EE, jsp, servlets, Javascript, Ajax, Weblogic, WebSpshere, xml, Oracle , SQL

Responsibilities 
Code new features and bug fixes for software development projects

  • Produce high quality code, with adequate documentation, within given deadlines 
  • Design new features and modules. Create high quality technical specification documents and presentations 
  • Develop deep expertise in all modules/areas of the project code base to be able to own and work on any of the areas of the project 
  • Create unit test cases for all code changes, per team/project requirements 
  • Perform thorough unit testing, per project/team requirements 
  • Conduct code reviews, for your code, with peers in your team 
  • Do code reviews for code developed by other team members 
  • Troubleshoot and work on customer support or production issues 
  • Actively support QA organization in their day-to-day work, and assist them in defining test cases, test data and test execution strategy 
  • Work on any customer support or production issues as required 

Follow all process and quality standards, as laid down by the team and organization, in the areas of: 

  • Bug management 
  • Version control/Source control 
  • Unit test case and unit testing 
  • Development and Test Environments 
  • Documentation 
  • Customer Support and Issue Resolution 

Promote process and quality within the team and mentor engineers to follow them. 
Play a key role in leadership activities at the team level.

  • Work with Project Manager and Product Management in defining release content, prioritizing bugs/features, and assist in preparing project plans 
  • Play a key role in the release process -- during pre-production and production deployment and other related activities 
  • Manage the development work of one or more features/bugfixes in a module in a large project, by (informally) managing the work of one or two junior engineers in the team - monitoring their work output, quality and schedule
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Systems Operations Center Engineer
Location: Bangalore, India

Job Responsibilities

  • Proactively monitor internal or client network/servers/Hosting devices and applications to ensure we meet our agreed SLA’s.
  • Level 1 diagnosis when required and should be able to escalate to next level as per escalation matrix.
  • Sound knowledge on troubleshooting on Cisco Networking devices, firewall, AIX and UNIX Servers is an added advantage.
  • Ensuring SOC as a total interrelated and integrated set of processes and emphasizes quality of service over quantity of services.
  • Maintaining internal and clients SLA in terms of call handling, case handling and e-mails, end to end follow-up on the cases, proper shift handover with updates.
  • Builds expert knowledge to identify opportunities for change and the ability to convey the need.
  • Ensures that support is provided around-the-clock information transfer, answer processing is timely, efficient and meets the required service levels.
  • Work across practice to share lessons learned and best practices.
  • Complete personal projects as may be assigned by the SOC Manager.
  • Possess thorough understanding of our service offerings, technical preferences and technical direction.
  • Manages day-to-day colleague interaction and expectations, clearly articulates ideas and thoughts verbally or through mail.

Specified Job Details

Years’ Experience Range: Fresher

Desired Skill Set

  • Excellent Communication skills, ability to handle internal / international Clients
  • Telephone and email etiquettes
  • Team player -  Ability to work in a team environment
  • Ability to work under pressure
  • Sense of ownership/accountability
  • Flexible and adaptable to meet the team’s need
  • Honest, hardworking and reliable
  • Ability to work in an international & multi-cultural environment
  • Ability to use Microsoft applications, Word, Excel and Outlook etc.

Preferred Skill set

  • Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support (Tier 2), Operations Management, Systems Help Desk Management
  • Knowledge and experience monitoring tools like Netcool, Smarts, HP Open View, Service Now, Big Brother etc.
  • Knowledge and experience of data collection tools like Tivoli, SORT etc.

Educational Qualification: Diploma/ Bachelor's Degree
Work Shift: Shift (1st /2nd/ 3rd)

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Technical Consultant
Location: Bangalore, India

Qualifications

Bachelor’s degree in information systems, computer science, or engineering

Consulting Skill Set Required

  • Excellent communication skills, both verbal and written
  • Willingness to travel at customer location

Technical Skills Required

Minimum 4 years of experience in:

  • Core Java/JEE development experience
  • Experience using Java-based frameworks such as Hibernate and Spring a plus
  • Understanding of relational databases concepts- preferably Oracle with PL/SQL development
  • Understanding of XML
  • Experience with HTML and JavaScript a plus
  • Experience with the installation/configuration of JEE servers like WebLogic/WebSphere/Tomcat/JBoss a plus

Relevant Experience

  • System Implementation & Integration experience with ERP like Oracle, SAP and PeopleSoft Order Management System.
  • Consulting experience to implement product at customer location integrated with ERP.
  • Experience in supply chain/logistics/global trade domain a plus

 

Job Responsibilities​

  1. Provide technical expertise, guidance, presentation, and instruction on company  Global Trade Management products to clients:
  • Assist in the implementation scope determination and planning effort, including development of the overall project plan as well as individual work plans
  • Provide periodic status updates on SLA parameters, issue logs status, and overall implementation status
  • Acts as liaison between project needs and internal cross-functional teams
  1. Installation and configuration/development of the product:
  • Perform initial baseline installation of the product
  • Configure the product per the requirements specifications and design documents
  1. Work with clients / end-users in executing test plans and test scenarios:
  • Participate in solution testing, user acceptance testing, change control and training

Travel

Job responsibility requires travel 20 - 40%

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Technical Writer
Experience: 4 Years
Location: Bangalore, India

Amber Road India is looking for technical writers to document our rapidly growing product portfolio. You should take pride in clear, concise prose, and have an eye for simplifying complex concepts and visual documentation. You’ll have the opportunity to work with many different teams and products at Amber Road. 
 
Responsibilities

  • You will work with Engineering and Product Management, in India and US, to create documentation for the products we create. You will author various kinds of documents, like user guide, installation and configuration guide, administration guide, online/context-sensitive help and so on.
  • You will also create internal documents and presentations, like design and architecture documents for the products and frameworks we develop
  • You will participate in internal presentations and training other employees, including to non-technical teams 

Requirements

  • Graduation in any field.
  • Minimum 2 years of experience in documenting software products and APIs, and complex domain topics
  • Strong experience in using various tools used to create, review and publish documents is a must
  • Passion for writing and technology
  • Ability to grasp new concepts very quickly and Passion to learn new things
  • Good understanding of software development processes
  • Experience working with teams and individuals in the US is a major plus
  • Understanding of source control systems like SVN, and bug management tools like JIRA are a plus
  • Understanding of database concepts and data models is a plus

Preferred Skill set: RoboHelp (Or) equivalent tools

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